FAQ

Some FAQ’s

Read Most Frequent Questions

To register on Spade Community, you will be asked to provide some basic questions while creating your account, as well as the option to provide some more in-depth information about yourself in order to participate in our surveys. After sign up, you will be sent a confirmation email in order to finalize your registration. You must click the link in this email to confirm your registration.
It is completely free – you will not be asked for any payment. On the contrary, it is you who earns points that can be exchanged for cash/vouchers by taking part in our surveys and participating in sponsored surveys.
Becoming a member lets you take part in surveys on different topics. You would be sharing your experience related to different brands/products. For your participation, we would be giving you incentive as reward in form of points and then you can redeem it on Spade Community platform. You can then start to accumulate the rewards that are redeemable for an incentive of your choice listed on website
If you want to delete your account then please contact administrator for same.
After filling few details on Spade Community website, an email would be sent to your email id, verify your email by clicking on the link you receive in your mailbox. If a survey matches your profile, you will receive an invitation by email. You have to complete profiling questions. The more up to date your profile questions, the more chances you have of being invited to take part in surveys you qualify.
It depends upon number of surveys in which you are participating and nature of study. For example- for Telephonic depth interview, we generally pay from US$20 to US$500 per survey.
From our experience we know that not everyone has time or opportunity to participate in all the surveys we send out. For instance, someone might be on vacation and cannot participate in a specific survey. The survey is therefore sent to a large number of people and it is closed when a desired number of participants have been reached. Thereafter, no more panellists can participate in the survey. If you get this message, it means we already have number of participants we are looking for. Please know that more survey opportunities will become available.
Electronic vouchers (e-gift vouchers) will be sent to your registered email address. PayPal requests will be credited directly to your PayPal account. Please ensure all of your information is correct to avoid any delays.
From the moment you redeem rewards from your account, it can take up to 2 weeks before the transfer is executed. This could be due to several other transfers being queued for execution. Please ensure all your information is correct to avoid any delays.
We do not share personal data to anybody. Your data is secure with us Please refer to privacy policy.